Supporter Care Contact - [PROD] Header Image

If you need a response sooner, you can call the Supporter Care team on 0300 330 5580 (Monday to Friday, 8am to 6pm) or text us on: 07860027540 (UK residents only)

YOUR ENQUIRY

What you would like to do?*

UPDATE CONTACT DETAILS

If you are notifiying us of a change of details make sure you include your new and previous details.

SPEAK ABOUT A DIRECT DEBIT OR DONATION

If you wish to donate by cheque or postal order, please make it payable to Unicef UK and post to: Unicef UK, 1 Westfield Ave, London E20 1HZ, United Kingdom. More answers to questions about donating can be found at: http://www.unicef.org.uk/Donate/Donations-FAQ/

GET HELP WITH FUNDRAISING

Thanks for fundraising for Unicef. Please let us know how we can help.

FIND OUT ABOUT GIFT AID

You can also visit our dedicated Gift Aid page for more information.

PROVIDE FEEDBACK

We welcome all your comments, feedback and suggestions, so thank you for taking the time to get in touch today.

MAKE A COMPLAINT

We take all complaints we receive very seriously, so please provide as much information as possible so that we can address your concerns.

For example, if you are contacting us about our telephone or face-to-face fundraising, please ensure you include your relevant telephone number or postcode.

MAKE A GENERAL ENQUIRY

Unicef UK supports Unicef’s vital work for children worldwide through donations from individuals, organisations and companies. We also campaign to keep children safe and run programmes in schools, hospitals and with local authorities in the UK
Please note that Unicef UK is unable to offer financial support to individuals and organisations and does not send volunteers overseas. 

OTHER ENQUIRY

Unicef UK supports Unicef’s vital work for children worldwide through donations from individuals, organisations and companies. We also campaign to keep children safe and run programmes in schools, hospitals and with local authorities in the UK
Please note that Unicef UK is unable to offer financial support to individuals and organisations and does not send volunteers overseas.

YOUR DETAILS

We will respond back to you by email.
Stay in touch by email?
Unicef UK will not share your data with other organisations and you can unsubscribe from our communications at any time.
Please include your phone number, if your enquiry is related to Unicef fundraising by phone or text, to help in our resolution.

YOUR ENQUIRY

Please provide as much information as you can to help us deal with your enquiry.

YOUR NEW DETAILS

Please note, that we collate our mailing lists up to 6 weeks in advance and therefore you may continue to receive letters using your previous details, during this period.

Please let us know if you are happy to receive communications about supporting Unicef, using your new details.

YOUR COMPLAINT

Please provide as much information as you can to help us deal with your complaint.
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